Sincere Care is one of Hong Kong’s few providers offering comprehensive, end-to-end palliative and end-of-life care at home. Our goal is to provide expert, compassionate support for terminal patients who wish to spend their final days in a familiar and peaceful environment, with dignity and comfort. Our interdisciplinary team of doctors, nurses, and allied health professionals work closely with families to ensure that both patients and their loved ones are fully supported – medically, emotionally, and practically.
Who Is Suitable for Home-Based Palliative Care?
Clients with advanced or terminal cancer
Clients with irreversible, end-stage conditions
Clients with advanced dementia
Anyone who wishes to pass peacefully at home with family
Terminal patients already under home care by family or domestic helpers
Individuals who decline aggressive treatments and wish for best supportive care
Benefits of Home End-of-Life Care
Comfort and Familiarity
Patients remain in a safe, familiar environment, away from the noise, clinical routines, and unfamiliarity of hospital settings. Home care ensures peace, privacy, and emotional comfort.
Dignity and Autonomy
We respect each patient’s personal wishes. Our palliative care plans are fully personalized, ensuring a dignified and self-directed end-of-life experience.
Family Presence
There are no visiting restrictions. Family members can remain by the patient’s side at all times, offering emotional support in a setting that strengthens family bonds and reduces hospital-related stress.
Reduced Infection Risk
Staying at home lowers exposure to hospital-acquired infections—particularly crucial for patients with weakened immune systems.
Multidisciplinary Support
Our professional team provides medical, psychological, and physical care: pain control, symptom relief, emotional counseling, caregiver guidance, and more. Family members receive ongoing support and education throughout the process.
Our End-of-Life Care Process
Medical Assessment
Our doctor will visit the patient either at home or in hospital to conduct a comprehensive palliative assessment. With access to the patient’s eHealth record, we ensure all care decisions are medically sound and personalized.
Medical Transfer Home
We can arrange for the patient’s transfer home via ambulance, accompanied by a doctor and nurse, allowing the patient to begin peaceful care surrounded by family.
Regular Doctor Visits
Our palliative care medical doctor will conduct routine home visits to manage symptoms with appropriate treatments (e.g., IV fluid or medication, oxygen use , opioid prescription, antibiotics prescription), ensuring comfort throughout the final stages.
Nursing Visits
Registered nurses visit to perform vitals checking, wound care, administer medications as prescribed, and update the care team, ensuring continuous monitoring.
Official Confirmation of Death
When the time comes, there is no need to notify the police. Simply contact our medical team. Our doctor will visit the home to confirm passing and issue the Medical Certificate of the Cause of Death and Cremation Certificate. We work with trusted funeral partners to assist with official document collection.
Quiet, Respectful Removal of Body
Our partner funeral home will arrange discreet body transport using a specially modified vehicle (e.g., 7-seater van), ensuring no disruption to neighbors or community.
Frequently Asked Questions
Why choose Sincere Care’s palliative home service?
We provide a peaceful, dignified, and deeply compassionate alternative to hospital end-of-life care. Our holistic approach supports the patient physically, emotionally, and spiritually, while also helping families find peace and closure in a comforting environment.
Our palliative care services emphasize personalized care, tailoring pain management and comfort plans to meet the unique needs of each client, so they no longer have to endure unnecessary suffering. Our professional care team continuously monitors client’ condition to ensure every step of the care process brings greater comfort, while also reducing the burden on families—allowing them to focus on being present and emotionally connected with their loved one.
In addition, our home-based end-of-life services provide emotional and psychological support, caring not only for the patient but also attending to the needs of the family. We understand that the essence of end-of-life care lies in respecting the final stage of life, enabling patients to complete their journey with peace and dignity, while helping their families feel supported and comforted throughout this difficult time.
Choosing our services means receiving comprehensive professional care and being able to accompany your loved one in a gentle, more compassionate way—ensuring that their final chapter is filled with love, respect, and dignity.
Will my home be considered stigmatized if my loved one passes away here?
No. If the death occurs naturally under supervised palliative care, the property is not considered stigmatized under Hong Kong real estate norms.
Do I need to call the police when my loved one passes away at home?
No. If your loved one is under our end-of-life care plan, simply call our doctor directly. We will handle the medical certification and documentation process. Police involvement is not necessary.
How will the body be transported?
We work with professional and discreet funeral service providers. They will arrange for the body to be respectfully transported in a modified vehicle to your chosen funeral home, avoiding any public attention.
