Sincere Care is one of the few healthcare providers in Hong Kong offering comprehensive, one-stop medical escort services. Our goal is to ensure safe, comfortable, and professional transport for patients requiring medical supervision during transit. Accompanied by doctors and registered nurses, we provide full clinical support throughout the journey. Whether transferring between hospitals, returning home after discharge, or arranging end-of-life transportation, our team is committed to delivering the highest standard of care with empathy and precision.
Suitable For:

Transfers from public to private hospitals

Transport from home to designated public/private hospitals

Discharge from hospital for home palliative or end-of-life care
Our Escort Service Workflow

Our doctors and nurses will visit the hospital or the patient's home to assess the clinical condition. We also utilize the eHealth system to review the patient’s medical history and evaluate potential risks, ensuring the patient is medically fit for transport.

If the patient is deemed suitable for transport, our medical team will coordinate with the attending physician to explain the escort procedure, including the presence of a doctor and nurse during transit. Once discharge approval is granted, we assist in completing all discharge formalities. Before the journey, we will brief the family on potential risks, including the possibility of deterioration or death during transport.

Commencement of Escort
Upon receiving the family’s consent, our medical escort team will accompany the patient on the journey. Throughout the transport, vital signs are closely monitored, and immediate medical interventions are provided as necessary. Our goal is to ensure the patient arrives at the destination safely for continued care.